Shipping Policy

Thank you for shopping at Iron Wood Coffee Co. Here's everything you need to know about our shipping process.

Order Processing

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Times

Iron Wood Coffee Co is a dropshipping store, meaning your order is shipped directly from our supplier. Estimated delivery times are:

Domestic (US): 5–10 business days
International: 10–20 business days (varies by destination)

Please note these are estimates and actual delivery times may vary due to carrier delays, customs processing, or other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions — subscribe to our newsletter to stay updated.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can use this to monitor your delivery status.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at support@ironwoodcoffeeco.com and we will work with our supplier and carrier to resolve the issue.

International Shipping

For international orders, please be aware that customs duties and import taxes may apply. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

Contact Us

For shipping inquiries, please reach out to us at support@ironwoodcoffeeco.com.